e CRM Complete Solution

Choose one or all of the following electronic Customer Retention Marketing (e CRM) components to best suit your Internet marketing strategy.

e-Newsletter Marketing


General Features:
  • » A newsletter template specifically designed to your requirements
  • » Additional information fields
  • » You can collect unlimited amount of additional information about your members such as age, gender, address, etc. You can use this information to personalize your newsletters.
  • » Member ban and black lists so you can automatically insert unsubscribed members into black lists or generate ban lists to avoid future mailings to those members.
  • » Auto purging allows you to purge members based on certain criteria.
  • » Purge bounced members or implement certain bounce levels such as hard or soft.
  • » Member area allows you to provide members with login access to a secured member area to update their personal information or manage their mail list subscriptions

Reports & Statistics
  • » Member newsletter open reports
  • » Member bounce detection reports
  • » Real time SPAM rating and advisor to increase email delivery success
  • » Required bandwidth estimator for email campaigns
  • » Newsletter email open rates and statistics
  • » Newsletter click through statistics
  • » Tracking email forwards
  • » Bounced email filtering and handling
  • » Detailed bounce detection reports and statistics
  • » Campaign performance comparison
  • » Multiple mail list selection for email campaigns
  • » Segmentation and filtering for email campaigns
  • » Scheduling options
  • » WYSIWYG rich text editor
  • » Email notifications upon campaign delivery
  • » Different from/reply-to and return path email addresses
  • » Newsletter preview

Campaign Sending
  • » Detailed email campaign reporting
  • » Real time email campaign sending activity
  • » Ability to pause and resume ongoing email campaigns
  • » Real time email open and link click through statistics
  • » Auto email sending failure detecting and resuming

Email Personalisation
  • » Personalisation based on member information such as First Name and Last Name

Subscription and Unsubscription
  • » Allow visitors and customers to subscribe or unsubscribe by sending a simple email to a defined email address. The application will do the rest.

SMS Marketing


  • » Upload your customers’ bookings via a CSV file, including Name, Check in Date and Mobile Number
  • » If you use our booking engine we will automatically import the bookings for you at a click of a button
  • » SMS customers a specified number of days prior to check in
  • » Report on SMS success
  • » Simple, easy to use online application to ensure a personal touch

e-Postcard Marketing


  • » Custom designed e-postcard
  • » Upload customer bookings via a CSV file
  • » If you use our booking engine we will automatically import the bookings for you at a click of a button
  • » Send a personal email using your designed e-postcard to your client a specified number of days after check out